Privacy Policy

Last updated: 28 May 2026

Introduction

TasmanvordProTech ("we," "our," or "us") is committed to protecting the privacy of our website visitors, clients, and the teenagers who participate in our financial literacy programs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sparkivo-glow.com or engage with our services.

Information We Collect

We collect information that you provide directly to us, including:

• Contact information such as name and email address
• Information about your teenager including age and suburb of residence
• Program preferences and enquiry details
• Any additional information you choose to provide in message fields

We also automatically collect certain information when you visit our website:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymised where possible)

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Process program enrolments and registrations
• Send administrative information about your enrolment
• Improve our website and services
• Communicate with parents about their teenager's participation
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With service providers who assist in operating our website and conducting our business, subject to confidentiality agreements
• When required by law or to respond to legal processes
• To protect our rights, privacy, safety, or property

Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for two years unless you request earlier deletion.

Children's Privacy

Our services are directed at teenagers aged 13-18 with parental consent. We collect student information only through parent or guardian submissions. We do not knowingly collect personal information directly from children under 13.

Your Rights

Under Australian Privacy Principles and applicable laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

TasmanvordProTech
Level 4, 127 Liverpool Street
Sydney NSW 2000
Australia
Email: [email protected]